Last updated: January 2025

1. Introduction

Adihuman AI Private Limited (CIN: U62011MH2025PTC462167) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. This policy complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and billing information
Usage Data: Information about how you interact with our services, including IP address, browser type, and access times
Business Data: Data you provide to our AI services for processing, analysis, or other purposes
Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our service

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our AI services
To process transactions and send related information
To send technical notices, updates, and support messages
To respond to your comments, questions, and requests
To monitor and analyze usage patterns and trends
To comply with legal obligations under Indian law

4. Data Storage and Security

We implement reasonable security practices and procedures as required under Indian law, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures

Your data may be stored on servers located in India or other jurisdictions. We ensure appropriate safeguards are in place for any cross-border data transfers.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist in our operations
To comply with legal obligations or respond to lawful requests from Indian authorities
In connection with a merger, acquisition, or sale of assets (with prior notice)
With your explicit consent

6. Your Rights

Under Indian law, you have the following rights regarding your personal information:

Right to access your personal information
Right to correct or update inaccurate information
Right to withdraw consent (where processing is based on consent)
Right to request deletion of your data (subject to legal retention requirements)

To exercise these rights, please contact us at privacy@adihuman.ai

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Indian law. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer to address your concerns regarding data processing. You may contact our Grievance Officer at:

Email: grievance@adihuman.ai

The Grievance Officer shall respond to your concerns within one month from the date of receipt.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@adihuman.ai